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Introduction to the Travel & Tourism Industry Level 3 Certificate

This year long course gives an insight into the fast paced world of Travel & Tourism. Designed to get you into employment within the industry, this course trains you in hotel reservation systems, aviation operations and you'll also have the opportunity to undertake work experience.


My journey at Bedford College started five years ago when I studied an entry level English Language course.  I’ve now progressed through three levels of Travel & Tourism and I’d like to go even further and study at Level 4 and Level 5.   

I chose Travel & Tourism because I had always wanted to work as a member of cabin crew.  I love the idea of working on long haul flights and having the opportunity to visit different counties across the world, meeting new people from different backgrounds. In fact, I’ve already completed my cabin crew certificate, which was part of my course last year.

I’ve found the lessons very interesting and I’ve really enjoyed the course trips. We went to Edinburgh this year to analyse how the city organises its key tourist attractions.  We visited the zoo, took a city bus tour and a night walking tour.  For each attraction we had to fill out a questionnaire, take photographs and critically look at the organisation and their marketing.  For example, Edinburgh Zoo promotes itself as the only zoo in the UK to keep pandas, which helps attract visitors from England, Ireland and Wales, not just Scotland.

The College also arranged some work experience for me at the Park Inn by Radisson Bedford Hotel.  I was there for two weeks and worked on reception, behind the bar and in the restaurant.  They offered me a job at the end of the two weeks, but I’ve decided to focus on my higher education studies instead.

Dominika - Travel & Tourism Level 3

Entry requirements

You will need four GCSEs A* - C / 9 – 4 which can be in non-traditional subjects, e.g. Dance, Drama, Media Studies etc. A genuine interest towards working in the industry is desirable.

Course content

  • Subject units:
    • Hotel Reservation Check-in
    • Aviation Operations on the Ground
    • Problem Solving in Work
    • Preparation for Employment & Work Experience
  • English and maths:
    If you don't already have GCSE English and maths grade A*-C, we will work with you to help you develop your maths and English skills. 
  • Work experience
  • Personal development skills, study skills and employability skills 

Assessment methods

You will be assessed via: tasks, oresentations, tests, and role plays.


Certificate in Travel Services  NCFE Level 3


  • Diploma in International Hotel Operations – Mondrago
  • Problem solving in a place of work – College Certificate Level 2
  • GCSE Maths / iGCSE English / Functional Skills Maths / Functional Skills English
  • Work experience
  • Personal development skills
  • Study skills
  • Employability skills

Further study and career options

After completing this course, you could go on to gain employment in the Travel & Tourism industry as a travel agent, or hotel or airport staff.  You could also undertake a higher qualification.

Additional information

You will have the chance to go on day trips to support your learning.  You will also need to undertake a one week (minimum) work placement. There will be a £250 additional cost for trips and uniform (option of residential at an extra cost, to be confirmed).

Funding information

All full-time Level 1 and Level 2 courses are now FREE for everyone, whatever their age. If you are looking to study a Level 3 qualification, courses are still free if you’re under 19 or 19-23 and studying your first full Level 3 qualification. If you’re over 23 or studying a second Level 3 qualification, you will need to pay a fee. Find out more on our financial support page at

If you are aged 19 or over you may qualify for an Advanced Learner Loan to help you pay the tuition fees for this course. Find out more at You can also pay by instalments to help make the cost of this course more affordable.

Course information & how to book

To apply online, select the 'Apply' button below. You will need to register an account and then you can follow the instructions on screen.

LengthStart DateFeesLocationCourse Code
1 year 10/09/2018 Launch our fee calculatorFree if 16-18yrs. Are you 19+?
Launch our fee calculator
Cauldwell Street H1642

Apply Online

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Additional Learning Support
If you have a specific learning difficulty or disability, are deaf or hearing impaired, our Additional Learning Support team are on hand to give you assistance whenever you need it.  Find out more.

Autism & Asperger’s Syndrome Support
At Bedford College, we are committed to developing the provision for students on the autistic spectrum, including Asperger’s Syndrome.  Find out more.

We have access arrangements in place to help students with disabilities or any other particular needs. Call us on 01234 291000 for more information.

Additional formats
Course information sheets are also available in large print and audio formats. Call us on
01234 291000 to order your copy.
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